Privacy Policy

This Privacy Policy ("Policy")describes how Koorier Logistics Inc ("Company," "we," or "us") collects, uses, and protects the personal information you provide when using our website. By accessing and using our website, you agree to the terms of this Policy. Please read it carefully.

  1. Information We Collect (a) Personal Information: When you use our website, we may collect personal information such as your name, email address, phone number, and postal address. We only collect personal information that you voluntarily provide to us. (b) Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information is collected through cookies and similar technologies.
  2. Use of Information (a) Personal Information: We may use your personal information to communicate with you, process your requests, provide customer support, and improve our services. We may also use your information to send you promotional materials and updates about our services, but you can opt-out of receiving such communications. (b) Usage Data: We use usage data to analyze trends, administer the website, track users' movements, and gather demographic information. This data helps us improve our website and tailor it to users' preferences.
  3. Disclosure of Information (a) Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are bound by confidentiality obligations and are not allowed to use your information for any other purpose. (b) Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. (c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if your information becomes subject to a different privacy policy.
  4. Data Security We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We implement physical, technical, and organizational safeguards to maintain the confidentiality and integrity of your data. However, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.
  5. User Consent and Rights Your engagement with our services, characterized by your continued use of our website, symbolizes your consent to this Privacy Policy and the subsequent collection, storage, and processing of your personal information as delineated within. It is our duty to inform you not just of your right to opt-out of certain uses of your information but also your broader rights under applicable data protection laws. These rights may include the ability to object to certain processing activities, request the deletion of personal data, and seek restrictions on processing in certain circumstances.
  6. Enhanced Data Protection Measures While we have delineated our commitment to safeguarding your personal information through stringent security measures, we continuously evolve our data protection strategies to align with emerging technologies and threats. Our commitment extends beyond the baseline of compliance, seeking to implement advanced cybersecurity frameworks and regular audits to anticipate and mitigate potential risks to your personal privacy.
  7. International Data Transfer For users outside of our operational jurisdiction, it is important to note that the information we collect, including personal data, may be transferred to, processed, and stored in a country different from your country of residence. This transfer is executed in compliance with applicable law and without diminishing your rights and protections. We deploy robust mechanisms, such as standard contractual clauses approved by relevant regulatory bodies, to ensure the secure and lawful transfer of your data across borders.
  8. Updates and Revisions We understand the dynamic nature of privacy laws and digital interaction, necessitating periodic updates to our Privacy Policy to reflect new regulatory requirements, changes in our data handling practices, or adjustments in our business operations. We commit to transparent communication regarding any significant changes to our practices, ensuring you have the most current information on how your data is handled. This may involve direct outreach to you, our valued users, or public announcements made through our website and other channels.
  9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
  10. Children's Privacy We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.
  11. Changes to the Privacy Policy We reserve the right to modify or update this Privacy Policy at anytime. We will notify you of any material changes by posting the revised Policy on our website or by other means. Your continued use of our website after the changes have been made constitutes your acceptance of the revised Policy.
  12. Cookie Policy Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. Cookies are small text files stored on your device that help us recognize you and provide certain functionalities. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your access to certain features of our website.
  13. Opt-Out Policy If you no longer wish to receive communications from us, you may optout by following the instructions provided in the communication or by contacting us directly. Even if you opt out of receiving promotional emails, we may still send you non-promotional communications, such as transactional emails related to your account or our services.
  14. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely dispose of or anonymize it.
  15. Request for Access and Correction of Personal Data You have the right to request access to the personal information we hold about you and to request corrections if you believe it to be inaccurate or incomplete. To make such a request, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

We invite you to reach out with any questions or for further clarification on any of the points mentioned. Your privacy, security, and trust remain our top priorities as we navigate the complexities of the digital world together.

For more details or inquiries, please do not hesitate to contact our Human Resources department at humanresources@koorier.ca.

This Privacy Policy was last updated on 2023-05-19.

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